We do not accept returns on personalized items. However, in the event your item is damaged in transit or there was an error in producing the order, a replacement will be sent free of charge or a refund may be issued. Please contact us within 7 days of receiving your order to request an exchange.
Do you accept returns?
How long does it take to get a refund?
Refunds will be issued in same form the payment was made (cash, check, credit/debit, PayPal). Refunds to credit and debit cards 5-10 days to appear on your statement or bank account. For orders placed through Etsy, please see the Etsy article on this topic.